Categories > Service Calls

#IGNITEspotting

It’s the last day to enter our contest! We have our technicians running around doing service calls and installs today, so hopefully you have a chance to spot one of our vehicles! (But please don’t spot and drive!)

Join our #IGNITEspotting contest and enter to win $50 to Wild Wing Restaurants Sherwood Park along with one of our IGNITE travel mugs to keep warm!

To enter, take a photo of our logo that you’ve spotted in the community or in your home. (Please don’t spot and drive!) Next, add it to the comments below or Instagram it with #IGNITEspotting by September 30!

Is Your Furnace Due For An Oil Change?


We recently shared about the purpose of Maintenance Clubs in the September edition of Neighbours Around the Park, a local magazine here sent to acreages in Sherwood Park. We wanted we’d share an excerpt here to help you out!


Is Your Furnace Due For an Oil Change?

If you are not a member of a Furnace Maintenance Club, you may wonder, “Should I join a Maintenance Club? Will it save me money?” The short answer is yes. For the longer answer, let me explain what a Maintenance Club is and just exactly how it saves you time and money. 

I’m often asked what a homeowner can do to make their furnace last, and my answer is always the same… you need to maintain your furnace! Just like any other aspect of home ownership, your furnace requires annual tune-ups to keep it running smoothly and reliably. Your yard is maintained weekly with grass cutting and annual aeration, your vehicle gets regular oil changes and other recommended maintenance. When it comes to your furnace, most manufacturers strongly recommend annual maintenance, and in some cases, your warranty may even require it.  

By joining a maintenance club, you are ensuring annual maintenance on your furnace takes place. 

Maintenance Clubs are designed to help you, the homeowner, keep your furnace operating efficiently during the heating season. A basic contract usually includes a checkup and tune-up of your heating system at the start of the winter and air conditioning system before summer. You can also find contracts that provide discounts on parts and other services as well as priority treatment for emergency service, which can save you time and discomfort when your furnace fails in the freezing cold. 

Joining a Maintenance Club saves you money in the long-term.

Hiring a qualified technician to inspect your system on an annual basis also means you can save money as issues can be identified while they are still small and easy to fix, rather than waiting until they damage your system or become expensive. While there is no such thing as an absolute guarantee, annual maintenance allows technicians to spot problems that may be small now but that could become serious if left untreated. Annual furnace maintenance saves you money by keeping your furnace operating efficiently, which impacts your energy bills, fewer repairs, reduced risk of a surprise breakdown – which is often costly when it requires an after-hours service call, and by helping to prolong the life of your equipment. For those with a newly installed furnace, this means you too, because skipping your annual furnace maintenance could result in a lapse in your manufacturer’s warranty, which will cost you more money to repair it on your own. 

Joining a Maintenance Club saves you time.

When you join most Maintenance Clubs, you don’t have to remember to schedule your furnace tune-up, as the company takes over keeping track of your maintenance schedule, and in some cases even when to change your furnace filter. You’ll never miss an annual tune-up and you never even have to think about it. Most Maintenance Clubs also provide their members with additional bonuses such as special discounts on repairs and special discounts on system replacements or upgrades. 

Contact Ignite

At Ignite Heating and Air Conditioning, your comfort is our concern. If you’re not already part of a Maintenance Club to take care of your annual maintenance on your furnace give us a call at 780.919.4916 today. At IGNITE, we offer 4 different levels of protection plans so you can find the package that is best for you.

Tips for selecting your HVAC contractor.

We recently shared our tips for selecting your HVAC contractor in the August edition of Neighbours Around the Park, a local magazine here sent to acreages in Sherwood Park. We wanted we’d share an excerpt here to help you out!


Tips for selecting your HVAC contractor 

Choosing your HVAC contractor can be a difficult decision to make, as not all contractors are the same. Doing your research may mean the difference between getting a solid, professionally installed air conditioner or furnace or just getting ripped off. We’re always taught that not all mechanics are the same, and that goes for your HVAC contractor as well. 

1. Written Quotes
Be wary of any HVAC contractor that tries to give you quote over the phone. There are far too many factors to consider that a technician cannot see over the phone such as ducting, return air and position of furnace room in your home. None of this can assessed over the phone, so if someone gives you a quote over the phone, they are either inexperienced, or are trying to gain your business without taking into consideration the full scope of the project. When a contractor is there to assess the project, also be wary of anyone who gives you a quote without properly surveying your house.  A real contractor will check your crawl spaces, walk around the entire house and may even take pictures of the project.  If they don’t do this, then they aren’t properly inspecting your house for installation of your equipment. Your quote should be unique to you, as all homes have different requirements based on the comfort level you require and design of the house. A timely quote is also something to consider as it can demonstrate the way in which a job will be completed. 
For example, at Ignite Heating and Air Conditioning, I provide free written quotes after a job site visit is completed to ensure I have accurate measurements and that product selection has been made. This ensures all parties involved are aware of the scope of work and the price to complete the work. When myself or someone from my team comes out to the job site to take measurements, we also block off the time for you to answer any questions about Ignite, the products we use and our installation process – I want you to feel confident in the investment you are making, whatever the job is.  

2. Experience and Insurance
When it comes to how experienced your HVAC contractor is, take it with a grain of salt as experience isn’t everything!  Be wary of someone who is telling you they have been “doing things this way for twenty years” because the heating and cooling industry, like all technology, is always changing.  There are new and exciting technologies that decrease your utility costs and are more efficient at cooling.  Be sure your contractor is well versed in cutting edge technologies, including the most up-to-date HVAC control units such as a smart thermostat that runs your home’s AC system for you, programmable with schedules and preferences.  
Experience is important, but it isn’t everything. Your HVAC contractor should have a sheet metal or refrigeration journeyman certificate. Other training courses like, a Heating Refrigeration and Air Conditioning Institute of Canada (HRAI) Certificate. Other licenses to look for include ensuring they have a business licenses for your area, so that they can pull the appropriate permits you may need. It is also important to choose a HVAC contractor that is insured so you can financially protect your home from damages.  

3. Quote Assessment
In some cases, a lower price doesn’t always mean it should be your first choice as it could mean you end up paying more in the long run. Paying a little bit more will often result in better equipment and service from an HVAC company. If there are huge discrepancies in price from one company to another, ask them why their prices are set that way. For example, higher prices can indicate better quality of equipment, training of technicians, and above average warranty agreements. A higher price can also indicate they’ve accurately captured the scope of the project, where as a company with a lower price may have missed including something in your price that will be an extra charge in the future. 
An example of this is that unlike other HVAC companies, Ignite installs Napoleon products that come with a lifetime warranty on the heat exchanger, as well as a 10 year warranty on parts and labour on all furnaces. The difference in the quotes is often in the details of the warranty provided, so always check to make sure you are comparing apples to apples!  

4. Customer Reviews
Ask your friends, family, or neighbours for HVAC contractor referrals. If you can’t get direct referrals, search local business directories with customer reviews. It is important to aware that some companies choose to pay or provide incentives for reviews on facebook and google, remember one tell-tale sign is if there is a sudden influx of positive reviews, these individuals may have been paid or provided an incentive to do so, and these may not be honest reviews.  

5. Product Selection
Replacing your HVAC equipment is a big investment, which is why it’s important to thoroughly research all your options. Choosing the right HVAC contractor also means considering which brand of equipment they install. When investing in an HVAC system, you’ll want to choose a reputable manufacturer with a good track record of quality. Most manufacturers offer products tiered in a good to best fashion with differences based on comfort features, energy efficiency ratings, and noise levels to name a few. As your HVAC equipment can last up to 30 years, this is a long-term investment, so you want to make an informed decision. 
Ignite highly recommend Napoleon’s line of products as they are built in Canada, which ensures they can handle our climate extremes. In fact, Napoleon is the only Canadian manufacturer of HVAC equipment. Napoleon has a 100-percent focus on new products, which is a strong reason why Napoleon products continuously surpass industry standards to provide you with confidence in the HVAC system being installed. Napoleon is one of Canada’s Best Managed Companies and is not a publicly traded company, which results in superior products to customers, instead of concern over the bottom line for shareholders.  

At Ignite Heating and Air Conditioning, your comfort is our concern. I believe every job is to be completed in a professional manner with quality workmanship and respect for the homeowner. If you are unhappy with your current HVAC contractor or don’t have one, give Ignite a call at 780.919.4916 today. 

Next Page »